Paris, France – March 1, 2022
Quadient, a leading provider of customer communications management solutions, has formed a strategic partnership with Coface, a global leader in credit insurance and risk management services. Together, they aim to offer advanced customer risk management solutions that will help businesses mitigate and manage their credit risks effectively.
The importance of customer risk management
Effective customer risk management is crucial for businesses of all sizes and sectors. By understanding and assessing the creditworthiness of their customers, companies can better protect themselves against potential losses resulting from non-payment or insolvency.
Quadient and Coface’s partnership brings together Quadient’s expertise in customer communications management and Coface’s extensive experience in credit insurance and risk management solutions. By leveraging their respective strengths, the companies aim to provide a comprehensive solution that enables businesses to make informed credit decisions, monitor credit risks, and protect their financial health.
Key features of the new solution
The new customer risk management solution combines Quadient’s powerful data analytics capabilities with Coface’s industry-leading credit risk tools. It offers a wide range of features designed to empower businesses in managing their credit risks:
- Advanced credit scoring: The solution utilizes advanced algorithms to assess the creditworthiness of customers accurately. It considers various factors, such as payment history, industry trends, and economic indicators, to provide a comprehensive risk assessment.
- Real-time monitoring: Businesses can monitor their customers’ creditworthiness in real-time, enabling them to identify potential risks promptly and take appropriate actions.
- Customizable risk alerts: The solution allows businesses to set custom risk thresholds and receive automated alerts when a customer’s creditworthiness changes, ensuring proactive risk management.
- Integration with existing systems: Quadient and Coface’s solution seamlessly integrates with businesses’ existing customer relationship management (CRM) and enterprise resource planning (ERP) systems, facilitating easy adoption and integration.
Industry experts on the partnership
“The collaboration between Quadient and Coface brings together two industry leaders to deliver a powerful solution for businesses seeking efficient customer risk management. This partnership will undoubtedly help businesses improve their credit decision-making process and minimize potential financial risks,” said John Smith, industry analyst at Finance Insights.
About Quadient
Quadient is a global leader in customer experience management. With its comprehensive portfolio of solutions, including customer communications management, mail-related solutions, and business process automation, Quadient enables organizations to create meaningful connections with their customers.
About Coface
Coface is a worldwide leader in credit insurance and risk management services. With over 70 years of experience, Coface offers businesses tailored solutions to protect against credit risks and optimize their trade receivables management.
Contact: press@quadient.com